Policies

When it comes to shipping within the US, you can expect your order to ship within 1-3 business days.

Unfortunately, international shipping isn't available just yet, but we are working on it! 

If for any reason you're not thrilled with your order, we have a 30-day return policy. 

We do not cover return shipping costs.

If you have a change of heart before your item ships, we can offer a refund.

Please be aware, custom order deposits are non-refundable

If your package shows up damaged, reach out to us to file a claim, as all packages are insured. 

If you've got allergies, please give us a heads-up when you place your order, and we'll make sure to take extra care!

Just message us if youre crabby about anything!

- Aura's Ark Team